Vixal AI

Agreement to Terms

By accessing and using Vixal AI, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms may be updated from time to time. Continued use of the service constitutes acceptance of any changes.

Service Description

What Vixal AI Provides

AI-powered document processing and analysis services
Optical Character Recognition (OCR) and data extraction
Document classification and intelligent insights
API access and integration capabilities
Cloud-based processing infrastructure

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

User Accounts & Responsibilities

Account Requirements

Provide accurate and complete information
Maintain security of your account credentials
Use a valid business email address
Be at least 18 years old or have parental consent

User Responsibilities

Comply with all applicable laws and regulations
Respect intellectual property rights
Not attempt to reverse engineer our services
Report security vulnerabilities responsibly

Acceptable Use Policy

Prohibited Activities

You may NOT use Vixal AI for:

Processing illegal, harmful, or inappropriate content
Violating privacy rights or processing personal data without consent
Attempting to overwhelm or damage our systems
Sharing account access with unauthorized parties
Using the service to compete with or replicate our offerings
Processing copyrighted material without proper authorization

Content Standards

All content processed through Vixal AI must comply with applicable laws and our community standards. We reserve the right to refuse service for content that violates these terms.

Payment Terms & Billing

Billing Policies

Subscription fees are billed monthly or annually in advance
Usage-based charges are billed monthly in arrears
All fees are non-refundable except as required by law
Prices may change with 30 days notice

Payment Processing

Payments processed securely through Stripe
Valid payment method required for continued service
Automatic renewal unless cancelled
Late payment may result in service suspension

Refund Policy

We offer a 14-day money-back guarantee for new subscriptions. Usage-based charges for processing are non-refundable. Contact support for refund requests within the eligible period.

Intellectual Property Rights

Our Rights

Vixal AI, its technology, algorithms, and related intellectual property are owned by Allometrik, Inc. You receive a limited, non-exclusive license to use our service according to these terms.

Your Content Rights

You retain ownership of all content you upload to Vixal AI. By using our service, you grant us a limited license to process, analyze, and return results for your content.

DMCA Compliance

We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact us at dmca@allometrik.comwith a detailed notice.

Service Limitations & Disclaimers

AI Accuracy Disclaimer

While we strive for high accuracy, AI-powered results may contain errors. Users should verify critical information and use appropriate human oversight for important decisions.

Usage Limits

Rate limits apply to API usage
File size and format restrictions
Monthly processing quotas based on plan
Concurrent processing limitations

Service Availability

Subject to scheduled maintenance
May be unavailable during emergencies
Performance may vary with load
Beta features provided "as-is"

Liability & Warranties

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLOMETRIK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Warranty Disclaimer

Vixal AI is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

Indemnification

You agree to indemnify and hold harmless Allometrik from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of third-party rights.

Termination

Your Right to Terminate

Cancel your subscription at any time
Delete your account through settings
Request data export before termination
No early termination fees

Our Right to Terminate

Violation of terms of service
Non-payment of fees
Abuse or misuse of the service
Legal or regulatory requirements

Data Retention: After termination, your data will be deleted within 30 days unless longer retention is required by law or for legitimate business purposes.

Governing Law & Disputes

Jurisdiction

These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of San Francisco County, California.

Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes:

Contact our legal team at legal@allometrik.com
Attempt good faith negotiation for 60 days
Binding arbitration through JAMS if negotiation fails
Class action waiver applies where legally permitted

Questions About These Terms?

If you have questions about these Terms of Service, please contact our legal team:

Legal Inquiries

Email: legal@allometrik.com

Phone: +1 (555) 123-4567

Response time: Within 5 business days

Legal Department

Allometrik, Inc.

Legal Department

123 Tech Street, Suite 100

San Francisco, CA 94105

United States

Business Inquiries: For partnership or business questions, contact us at business@allometrik.com